IMPORTANT CHANGES TO YOUR INSURANCE

1st February 2022 

 

Dear patients, 

 

Since the start of the Covid-19 pandemic, the dental industry has undergone numerous changes. Within our clinic, we have implemented new protocols such as patient screening and increased disinfection among many other things to keep the clinic safe for everyone.

 

We have decided to slowly transition to a non-assignment office. This means your insurance coverage remains the same & we will still submit claims on your behalf but the insurance company will pay you directly! 

 

Coordinating benefits is a time-consuming process and due to the Canadian and British Columbia Governments Privacy Acts, it has become increasingly challenging for dental offices to effectively communicate on the patient’s behalf. By having insurance companies directly reimburse our patients, it will greatly simplify payment process. 

 

What does this mean? 

  • We will still submit your dental claims! Our administrative team will assist with claims, pre-determinations and to help with any claim issues. 

 

  • However, the insurance company will now reimburse you directly. Most insurance companies will quickly reimburse you within 24-48 hours via direct deposit. 

 

  • As such, the cost of treatment will need to be paid at the time of service. 

 

We greatly appreciate your cooperation. If you have any questions or concerns, please do not hesitate to reach out to us. 

 

Yours Sincerely, 

 

Dentudio Team!  

ABOUT US

Dentudio Dentists is here to look after you and your family's dental health; providing soft, gentle and compassionate dental care in a calm and relaxed setting. Our Richmond dental clinic is conveniently accessible by public transit or driving. 

 

Our dentists will work together with you to help you achieve your dental goals. You can expect the highest standard of dental care from us. 

 

Our Richmond dental clinic offers  

Invisalign® orthodontic treatment, in-office teeth whiteningporcelain veneersdental implants,

dental check-ups & cleaningsroot canal treatmentemergency dental visits, dental botox injection and more! 

 

Let us be your Richmond dentist!

 

CONTACT US

Our Richmond dental team warmly welcomes new and emergency patients to our practice. Give us a call if you have any questions.

Contact Us

Dentudio Dentists Richmond dental clinic

Who We Are

Dentudio is a modern and upscale dental clinic in Richmond that offers a variety of dental services.

Our dental clinic is conveniently located on Gilbert Road in Richmond, BC - between the TD Bank and Shoppers Drug Mart.

 

Dentudio is the only Richmond dental clinic in the area that is open 7 days a week.

Come and enjoy our pastel-hued waiting spaces dotted with glass accents (including a dangling chandelier) and vibrant greenery from our live wall, not to mention our free Wi-Fi and kids play area.

comfort

COMFORT

Our main focus is our patients comfort. We use the latest dental technologies and dental chairs to provide the best dental experience for our patients.

Insurance

INSURANCE ACCEPTED

We accept most dental insurances and do not charge above BCDA dental fee guide.

Call us to find out more.

new patiens welcome

NEW PATIENTS WELCOME

We welcome all new patients. Same day appointments and walk-in dental emergency appointments are available. 

high tech

MODERN & FULLY DIGITAL

Using digital dental X-rays, we are able to reduce amount of radiation exposed to our patients. 

Dentudio Dentists welcomes new patients in Richmond, BC.

Same day and emergency dental appointments are available